Terms of Service

Last updated: 15 October 2026

Welcome to Dhira. These Terms of Service (the "Terms") form a legally binding agreement between you ("you" or the "User") and SaveTimeLife ("SaveTimeLife", "we", "us", or "our"), the operator of Dhira, and govern your access to and use of the Dhira mobile application, website, and related services (collectively, the "Service"). By creating an account, accessing, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must refrain from using the Service.

1. Eligibility & accounts

You represent and warrant that the information you provide is accurate, current, and complete, and you agree to maintain the confidentiality and security of your account credentials. You are responsible for all activity conducted through your account. If you are under the age of 18, you may access and use the Service only under the supervision of, and with the prior consent of, a parent or legal guardian who agrees to be bound by these Terms on your behalf.

2. Description of the Service

The Service comprises a suite of focus and productivity tools (including application blocking, focus planning, study rooms, and step tracking), an optional premium subscription, an activity-based ranking programme, and a wellness feature that facilitates connections between Users and independent third-party wellness coaches. We reserve the right to modify, suspend, or discontinue any part of the Service at our discretion.

3. Wellness coaching — no medical advice

Coaches provide general wellness guidance intended to support your overall well-being. Such guidance does not constitute, and is not a substitute for, professional medical, psychological, mental-health, or nutritional advice, diagnosis, or treatment. You should seek the advice of a qualified professional regarding any health concern, and in the event of a crisis or medical emergency you should contact your local emergency services without delay. Coaches are independent third parties and are not employees or agents of SaveTimeLife; accordingly, we do not endorse and shall not be responsible for any advice, opinion, or service provided by a coach.

3A. You Matter: free wellbeing text support

You Matter offers optional quotes, breathing and grounding exercises, links to external support resources, and free text chat with our support-team guides. No subscription, coach booking or payment is required for this chat. It does not include audio or video calls. Our support-team guides are distinct from independent coaches and must not be assumed to be licensed clinicians or crisis responders.

Please talk with a professional coach for everyday wellbeing support. For depression, thoughts of suicide or other mental-health concerns, seek a qualified mental-health professional, such as a licensed counsellor, clinical psychologist or psychiatrist. You Matter is not a medical device and is not intended to diagnose, treat, cure or prevent any medical condition. Its chat and exercises are not substitutes for professional care. Consult a qualified healthcare professional before making medical decisions. Exercises are optional; stop or skip them if they feel uncomfortable.

You Matter is not an emergency or continuously monitored crisis service. A chat request, queue position or saved message does not mean a guide is available, has read your message, or has arranged help. Replies and response times are not guaranteed. If you might hurt yourself or cannot stay safe, contact local emergency services or go to the nearest emergency department immediately, and stay with someone you trust. Do not wait for a guide, a paid coach or an email reply. External helpline directories may list free text and online chat services; their availability and terms are set by those providers.

Before starting this chat, you are asked to agree to the storage and support-team review of your account identity and messages, which may contain sensitive wellbeing information. The chat is not anonymous. Closing the chat does not delete its history. The Privacy Policy explains access, retention and deletion. You can leave a conversation at any time. Crisis-resource links and exercises do not require an in-app chat account or chat-data consent.

Guides must not claim clinical qualifications they do not hold, prescribe medication, guarantee recovery, request payment for this free chat or solicit unsafe off-platform contact. You may report guide conduct to savetimelifeofficial@gmail.com. This complaints address is not an emergency service. A good-faith request for help with distress or thoughts of self-harm is not, by itself, a breach of our acceptable-use rules. Nothing in this section removes obligations or user rights that cannot lawfully be excluded.

4. Payments to coaches

Where you make payment to a coach directly (including, without limitation, by UPI, bank transfer, or QR code), we do not collect, hold, process, or otherwise handle such payment and are not a party to the underlying transaction. Any request for a refund, or any dispute concerning such a payment, must be resolved directly between you and the relevant coach. Payments processed through Dhira's official checkout are governed by our Refund Policy.

5. Ranking

Rankings reflect recorded activity and effort, with one global top-ten leaderboard rather than separate country lists. Viewing rankings in the app requires an active premium subscription. No cash, gifts, gift cards, vouchers, or other prizes are awarded for ranking. A subscription does not purchase a rank or guarantee a top-ten position.

An administrator may enable an optional private conversation for a current top-ten member and may end, hide, or reopen it. Reaching the top ten does not automatically enable chat, and an established conversation may continue after the member's rank changes. Ending the conversation prevents member access and new messages but does not delete its stored history. A separately published motivational quote may remain visible in your own Focus Rank section after chat ends, until an administrator edits or clears it. Team messages and motivational quotes are encouragement, not prizes or guarantees of results or response times. See our Ranking Rules and Privacy Policy for eligibility, access, and data handling.

We reserve the right to disqualify Users and to correct ranks obtained through manipulation, automation, fraud, or any other breach of these Terms.

6. Acceptable use

You agree that you shall not:

• misuse, interfere with, or disrupt the Service or its underlying infrastructure;
• reverse-engineer, decompile, or attempt to derive the source code of the Service;
• manipulate, or attempt to manipulate, any score or ranking; or
• use the Service for any unlawful, fraudulent, or unauthorised purpose.

7. Community, chats & user content

The Service includes community features such as group chats and study rooms in which Users may exchange messages, images, and other content ("User Content"). You are solely responsible for the User Content you post and for your interactions with other Users. Dhira acts as an intermediary and does not author, endorse, or continuously monitor all User Content.

When using chats, study rooms, or any communication feature, you agree not to:

• post content that is unlawful, harassing, defamatory, abusive, threatening, hateful, obscene, sexually explicit, or otherwise objectionable;
• bully, stalk, intimidate, or harm any person, including minors;
• share another person's private or personal information without their consent;
• solicit personal contact details from, or attempt to arrange unsafe off-platform contact with, other Users;
• impersonate any person or misrepresent your identity or affiliation;
• transmit spam, scams, malware, or promotional or commercial material without authorisation; or
• share content that infringes the intellectual property or other rights of any person.

We reserve the right, but assume no obligation, to monitor, moderate, remove, or restrict User Content, and to warn, suspend, or terminate the account of any User who breaches these Terms. You may report abuse, harassment, or any other concern using the in-app reporting or support tools, or by contacting our Grievance Officer. We will review reports and take appropriate action in accordance with applicable law, including the Information Technology Act, 2000 and the rules made thereunder.

Your interactions with other Users are at your own risk. To the maximum extent permitted by law, Dhira and SaveTimeLife are not responsible for the conduct of any User or for any User Content, and shall not be liable for any loss or harm arising from your interactions with other Users. If at any time you feel unsafe, discontinue the interaction and report it immediately; in an emergency, contact your local emergency services.

8. Subscriptions & billing

Premium may be purchased for a fixed period with a one-time payment or through a recurring subscription, as shown at checkout. One-time purchases do not renew automatically. Recurring subscriptions renew until cancelled.

Cancel through the channel where you purchased: use Apple or Google Play subscription settings for purchases billed by that store. For website Monthly AutoPay, open the subscription page with your purchasing account, select Cancel AutoPay, and confirm. Check that AutoPay is shown as off. Cancellation stops future scheduled renewals; paid access remains until its expiry. Cancellation does not itself refund a payment already made.

Uninstalling Dhira or requesting account deletion is not a substitute for cancelling a recurring subscription. Cancel it separately before deleting your account. If you cannot access the cancellation controls, email savetimelifeofficial@gmail.com. Purchase-specific cancellation steps and refund requests are explained in our Refund Policy. Your statutory rights remain unaffected.

9. Intellectual property

All rights, title, and interest in and to the Service — including its software, design, trademarks, and content, but excluding User-generated content — are and shall remain the exclusive property of SaveTimeLife and its licensors. These Terms do not grant you any right to use our trademarks or branding without our prior written consent.

10. Disclaimers & limitation of liability

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by applicable law. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including your statutory rights under applicable consumer-protection law.

11. Suspension & termination

We may suspend or terminate your access to the Service, in whole or in part, where we reasonably believe you have breached these Terms or where required by law. You may discontinue use of the Service at any time by deleting your account.

12. Grievance redressal

In accordance with applicable law, complaints and grievances may be addressed to our Grievance Officer at savetimelifeofficial@gmail.com. We will endeavour to acknowledge and address grievances within the timeframes prescribed by applicable law.

13. Governing law & jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Subject to any mandatory consumer-protection rights available to you, the competent courts shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

14. Amendments & contact

We may amend these Terms from time to time. Where changes are material, we will take reasonable steps to notify you. Your continued use of the Service following the effective date of any revised Terms constitutes your acceptance of them. For any questions regarding these Terms, please contact us at savetimelifeofficial@gmail.com.