Refund Policy

Last updated: 6 September 2026

This Refund Policy explains when and how refunds apply across SaveTime's paid features.

1. Premium subscriptions

Premium subscriptions renew automatically until cancelled. You can cancel at any time through your app-store account settings; cancellation stops future renewals but does not retroactively refund the current period unless required by law.

• App-store purchases(Apple App Store / Google Play): refunds are handled under the respective store's refund policy. Please request these through the store.
• Other checkout: where a subscription is purchased through our official payment provider, contact us and we will review eligible refund requests in line with applicable law.

2. Wellness coaching sessions

SaveTime facilitates and hosts your session on its platform. Because payment for a coaching session is made directly to the coach, SaveTime does not collect or process that payment and cannot issue a refund for it. Any refund or payment dispute for a direct coach payment must be resolved directly with the coach.

Where a session is paid through SaveTime's official checkout, eligible refunds (for example, a coach no-show) will be reviewed by our support team.

3. Rewards

Rewards earned through the activity ranking are governed by our Reward Rules & Eligibility and are not purchases; they are not refundable but may be subject to the payout terms described there.

4. How to request a refund

For refund requests within our remit, email blocksocialmediaofficial@gmail.com with your account email, the transaction date, and (where relevant) a payment reference or screenshot. We aim to respond within a reasonable time.

This page is a general template and not legal advice. Align it with your payment providers' rules and have it reviewed by a qualified lawyer before relying on it.