Privacy Policy

Last updated: 15 October 2026

This Privacy Policy explains what data the Dhira app and website collect, how we use it, and the choices you have. Where consent is required, we ask for it before the relevant collection; reading this notice or leaving a consent screen does not grant consent.

1. Data we collect

Account details — name, email, phone (optional), profile photo, age, gender, and bio you choose to provide.
Activity data — app-usage and blocking activity, blocked-attempt counts, focus/study sessions, Pomodoro sessions, and step counts. This powers your stats, focus score, and ranking.
Wellness & booking data — coach bookings, session status, chat messages, and payment-proof screenshots you upload.
Leaderboard conversations: your account email, qualifying rank and month, conversation availability, message text, sender roles and timestamps, and administrator updates. An administrator may also store a separate motivational quote for your account. These records are separate from ordinary support conversations.
You Matter text support: your account name and email, the wellbeing chat category, message text and sender details, server-recorded message dates and times, conversation creation/update and closure dates, and the consent-notice version with the first and latest acceptance dates for that version. Messages may contain sensitive mental-health information that you choose to share. This chat does not record audio or video or offer attachment uploads.

2. How we use your data

To provide focus tools, stats, ranking, and wellness features.
To operate subscriptions and support.
To keep the Service secure and prevent fraud/manipulation.
To check eligibility for optional top-ten conversations, manage their availability, and let administrators communicate with the member. The member can access messages while the conversation is enabled; administrators can review its stored history even when it is ended or hidden. Private messages are not published on the global leaderboard.
To provide and continue You Matter support conversations and keep a record of your consent. Messages and account identity are stored on our server and can be reviewed by authorised admin/support staff. They form part of your stored support conversation, rather than an anonymous or clinician-only record.

We use activity data only to power your own stats and ranking. We do not sell your personal data.

3. Permissions

You Matter asks for an affirmative chat-data consent before starting its in-app chat. You can decline and still use its exercises and crisis-resource links. Share only what you are comfortable sharing. We do not request camera or microphone permission for this feature. External resources open in your browser under the provider's own privacy policy; the resource link does not include your account identity or chat messages.

Depending on your device, we request permissions such as usage access, notifications, motion/fitness (steps), and camera (profile/QR). You can manage these in your device settings at any time.

4. Children

If you are under 18, you may use Dhira only with a parent or guardian's consent. For users known to be children, we rely on verifiable parental consent where required and do not use their data for targeted advertising. Guardians may contact us to review or delete a child's data.

5. Account deletion

Account deletion is permanent. Once deletion is completed, your account data is removed from our live application database and linked uploads. You lose access to your account and deleted data cannot be recovered. Creating a new account does not restore your old data.

You can delete your account and associated data from within the app (Privacy & Data → Delete Account & Data). For in-app account deletion, we retain only your email address, selected deletion reason, and deletion date and time in a separate record. This lets us confirm when your account was deleted if you contact us again after verifying ownership of that email. It does not preserve your profile or allow recovery of deleted data.

This deletion record has no automatic expiry. Contact savetimelifeofficial@gmail.com to request its removal after email ownership verification. We do not include your name, device identifiers, activity, chats, or payment history in this record.

You can also request deletion without installing or signing in to the app. Our account deletion page explains how to email a request, ownership verification, and the seven-day processing period after verification. It also explains the scope of deletion, including anonymised shared balances, independently held copies, payment-provider receipts, and infrastructure backups.

Closing a You Matter conversation marks it resolved and records the closure time; it does not delete the saved messages or consent record. These remain in the support record for continuity until account deletion or a valid deletion request is processed. You can stop future sharing by leaving the chat, and request deletion of existing support data or withdrawal of consent by emailing savetimelifeofficial@gmail.com. In-app account deletion removes the associated support-chat record from the application database.

Ending or hiding a leaderboard conversation disables member access and messaging; it does not erase the conversation, its messages, or any separately stored motivational quote. An administrator-published quote can remain visible in your own Focus Rank section after the conversation ends; it is not shared with other leaderboard members. Account deletion removes these records. To request deletion of leaderboard conversation data without deleting your account, email savetimelifeofficial@gmail.com.

6. Your rights

Subject to applicable law (including India's Digital Personal Data Protection Act), you may request access to, correction of, or deletion of your personal data by emailing us.

7. Contact & grievances

Data requests and privacy grievances: savetimelifeofficial@gmail.com.

1. Data we collect

Account details — name, email, phone (optional), profile photo, age, gender, and bio you choose to provide.

Activity data — app-usage and blocking activity, blocked-attempt counts, focus/study sessions, Pomodoro sessions, and step counts. This powers your stats, focus score, and ranking.

Wellness & booking data — coach bookings, session status, chat messages, and payment-proof screenshots you upload.

Leaderboard conversations: your account email, qualifying rank and month, conversation availability, message text, sender roles and timestamps, and administrator updates. An administrator may also store a separate motivational quote for your account. These records are separate from ordinary support conversations.

You Matter text support: your account name and email, the wellbeing chat category, message text and sender details, server-recorded message dates and times, conversation creation/update and closure dates, and the consent-notice version with the first and latest acceptance dates for that version. Messages may contain sensitive mental-health information that you choose to share. This chat does not record audio or video or offer attachment uploads.

2. How we use your data

To provide focus tools, stats, ranking, and wellness features.

To operate subscriptions and support.

To keep the Service secure and prevent fraud/manipulation.

To check eligibility for optional top-ten conversations, manage their availability, and let administrators communicate with the member. The member can access messages while the conversation is enabled; administrators can review its stored history even when it is ended or hidden. Private messages are not published on the global leaderboard.

To provide and continue You Matter support conversations and keep a record of your consent. Messages and account identity are stored on our server and can be reviewed by authorised admin/support staff. They form part of your stored support conversation, rather than an anonymous or clinician-only record.

We use activity data only to power your own stats and ranking. We do not sell your personal data.

3. Permissions

Depending on your device, we request permissions such as usage access, notifications, motion/fitness (steps), and camera (profile/QR). You can manage these in your device settings at any time.

5. Account deletion